Cloud solutions and SaaS (Software as a Service) have been talked about for 20 years or more, but in recent years the market’s demand for these services has become increasingly more important and sought after.
For this reason, it is easy to see that even for niche markets such as Reinsurance, SaaS will play a leading role in the large number of commercial contracts and agreements in 2021.
In the beginning of the new millennium, one of the first major companies to begin venturing on this innovative path was Salesforce.com, cited by almost all "gurus" in the field as a virtuous example in this field.
In fact, even then, Salesforce (founded in 1999) allowed customers to use their CRM in the Cloud and only charged for the amount of service used.
In reality, upon closer inspection, that was a clever and sophisticated evolution of the old concept of
Outsourcing which had already been in vogue since the early 1980’s simply by delegating only Hardware, HW + Software, certain applications only, etc.… at various levels to other IT functions.
In the past decade, this concept has evolved even further into ASP (Application Service Provider) meaning that now there are Providers who can allow for the use of a single application as well as providing services needed for remote technological management.
In the early years of experimenting with Cloud, SaaS was identified primarily as a Pay-Per-Use model (PPU): This meant that the user only paid for “actual” use … which could amount to just a few euros depending on the time spent using the service.
Adriano Prefumo, Senior Partner, C Consulting International
